Refund Policy

Effective October 30, 2026

This Refund Policy applies to paid subscriptions and other purchases for Learn Then Watch. Learn Then Watch is operated by Andrew Vorobev. Questions about the service may be sent to gromihornet@gmail.com.

Payments through Lava.top

Subscription checkout and payment processing are provided through Lava.top and the payment methods shown there. The checkout terms and mandatory consumer law that apply to your transaction also apply. Nothing in this Policy limits consumer rights that cannot legally be excluded or waived.

Payments through Telegram Stars

Digital subscriptions purchased inside the Telegram Mini App are processed by Telegram in Telegram Stars. For payment help, send /paysupport to the Learn Then Watch bot or email gromihornet@gmail.com. Include your Telegram ID, purchase date, and a short explanation. Do not send card details.

If a Telegram Stars refund is required or approved, we use Telegram's refund method and the stored telegram_payment_charge_id. The payment is returned in Telegram Stars, not as a card or bank transfer. Telegram support and general bot support cannot resolve purchases made through Learn Then Watch; contact Learn Then Watch using the routes above.

Canceling a subscription

You may cancel automatic renewal at any time from Profile, Subscription, Cancel subscription. Cancellation takes effect at the end of the current paid billing period. You retain Pro access until then and will not be charged for a later period. Canceling a subscription does not by itself refund charges already paid.

Refund eligibility

Except where applicable law, the checkout terms, or this Policy requires otherwise, completed transactions are non-refundable. A refund may be available when:

• a duplicate or incorrect charge was made;
• a material technical defect prevents access to the paid service and cannot be resolved within a reasonable time;
• the paid service was not delivered or was materially different from its description; or
• applicable consumer law gives you a right to withdraw or receive a refund.

Eligibility and time limits depend on the transaction, your location, applicable law, and the payment provider's rules.

Requesting a refund

Contact gromihornet@gmail.com with the email address used for the purchase, the transaction reference, and a short explanation. You may also use the support route provided in your Lava.top receipt or checkout. Do not send full card or bank details by email.

We will review the request and, when a refund is required or approved, arrange processing through Lava.top to the original payment method where possible or through Telegram in Telegram Stars, depending on the provider used for the purchase. Refunds are not automatic when a subscription is canceled.

After a refund

If a payment is fully refunded or charged back, access to the corresponding paid features may end immediately. The time required for funds to appear depends on Lava.top, the payment method, and the buyer's financial institution.

Changes

We may update this Policy when the service, payment arrangements, or legal requirements change. The revised Policy will be published on this page with a new effective date.